Introduction

• Monthly rent collection and payment to the owner.
• Management of arrears and late payments.
• Monthly income and expense statements.
• Payment of utilities, levies, and municipal rates if required.

• • Prepare and dispatch statements to each owner, on a monthly basis, detailing all current
  • Statements are dispatched via email and are also available 24/7 on WAG Property Management Portal.
  • Final cut-off date for dispatch of statements is the 24th of the
  • Responsible for the accuracy of the levy and subsequent levy increases contained in the statement.
  • Responsible for accuracy of charges supplied by external service providers (electricity, water meter readings, etc) contained in the statement.
  • Separate electricity statements on tenants request.
• Payment of Body Corporate Creditors

• • Manage and collect special levies as necessary.
  • Pay charges, expenses, and any other expenditure whatsoever which may from time to time be payable by, or chargeable to the Scheme.

• WAG Property Management will pay these accounts subject to receipt of invoices and statements, cash-flow permitting. Apart from recurring utility and other bills, payments will be subject to approval by the trustees

• Prepare financial statements.

• Routine inspections to identify maintenance needs weekly.
• Coordination of repairs with vetted and cost-effective contractors.
• Preventative maintenance scheduling.
• Emergency repair handling.

• Handling tenant queries and complaints.
• Enforcing lease terms and property rules.
• Overseeing move-in and move-out inspections.

• Monthly statements e-mailed directly to you / trustees
• Instant notifications for urgent matters
• Online owner portal for real-time updates

• WAG Property Management, when called upon to do so, will prepare and issue the necessary tri- partite clearance figures for settlement of levy accounts prior to or on registration of a unit in the name of the purchaser.
• Levies, by their very nature in terms of the Sectional Title Act are automatically You cannot sell until you get a levy clearance certificate from the scheme.

• WAG Property Management accepts and assumes no responsibility for Body Corporate staff or contractors who perform work on the common property, as supervision vests with the trustees of the Scheme.
• WAG Property Management assumes no responsibility for any requests extended to the company, where minutes of the meetings of the trustees of the Scheme have not been timeously forwarded.
• This will not apply to minutes that were taken by the WAG Property Management Portfolio

Owners will receive:

• Monthly management reports.

• • Compile and distribute to the trustees, on a monthly basis, a management report which includes an income and expenditure statement (detailing actual versus budgeted figures), a balance sheet, levy roll, debtors age analysis and electricity exception
  • Invoices paid during the month will be sent with the report.
• Financial summaries.
• Maintenance and repair updates.